🔒 Privacy Policy – Vetravati Laghukushak Producer Company Limited
At Vetravati Laghukushak Producer Company Limited, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

A. Information You Provide
When you interact with us, you may provide:

• Personal Identifiers: Name, email, phone number, shipping/billing address

• Payment Details: Credit/debit card or UPI info (securely processed by third-party gateways)

• Order Details: Products purchased, preferences, and order history

• Account Info: Username, password (if you register)

• Feedback: Product reviews, ratings, and testimonials

B. Information Collected Automatically
When browsing our website, we may collect:

• Device Information: IP address, browser, and OS type

• Website Usage: Pages viewed, time on site, and click activity

• Cookies: Used to improve your experience. You may manage cookie preferences in your browser settings.

C. Information from Third Parties
We may receive data through:

• Social Media: If you interact with us on platforms like Instagram or Facebook

• Payment & Delivery Partners: For processing and fulfilling orders

• Analytics Tools: To track website performance and improve user experience

2. How We Use Your Information

Your data is used for:

• Order Fulfillment: Processing orders, delivery updates, invoicing

• Customer Support: Resolving inquiries and complaints

• Service Improvement: Analyzing customer behavior to enhance our platform

• Marketing Communication: Sending offers, newsletters (opt-out available)

• Security Monitoring: Preventing fraud and unauthorized access

• Legal Compliance: Meeting government and regulatory obligations

3. Information Sharing

We never sell your personal data. We may share it with:

• Trusted Partners: Shipping providers, payment processors, analytics tools

• Legal Bodies: When required by law or for legal protection

• Business Transitions: In case of a merger, sale, or acquisition

4. Data Retention

We retain your personal data only as long as needed:

• Transactional Data: Up to 7 years for legal and customer service purposes

• Marketing Data: Until you unsubscribe or request deletion

5. Your Rights & Choices

You have the right to:

• Access or Correct Your Info: Through your account or by contacting us

• Request Deletion: We will delete your data unless legally required to retain it

• Unsubscribe from Emails: Use the "Unsubscribe" link in any marketing email

• Manage Cookies: Adjust browser settings to control tracking

6. Security Measures

We take your privacy seriously with:

• Encryption & Secure Payments

• Restricted Data Access

• Regular Security Reviews

However, no digital system is entirely immune to threats, and we cannot guarantee absolute security.

7. Third-Party Links

Our site may include links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

8. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

9. Contact Us

For any privacy-related questions, reach out to us:

📍 Address: SHOP NO. A-57, MARUTI NANDAN-1, KAPADVANJ-DANA ROAD, AT&TA: KAPADVANJ, DIST KHEDA, GUJARAT, INDIA, Pin code: 387 620
CIN: U01611GJ2023PTC143050
PAN : AAJCV5273G
📩 Email: vetravatilaghukrushak.pcl@gmail.com
📞 Contact: +91 98790 11765